{"id":972,"date":"2025-11-13T11:36:17","date_gmt":"2025-11-13T10:36:17","guid":{"rendered":"https:\/\/www.orvimed.fr\/blog\/?p=972"},"modified":"2026-03-10T16:58:48","modified_gmt":"2026-03-10T15:58:48","slug":"comment-activer-utiliser-points-fidelite-orvimed","status":"publish","type":"post","link":"https:\/\/www.orvimed.fr\/blog\/comment-activer-utiliser-points-fidelite-orvimed\/","title":{"rendered":"Comment activer et \u00e9changer ses points fid\u00e9lit\u00e9 sur Orvimed ?\u00a0"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Activer votre compte fid\u00e9lit\u00e9, cumuler des points lors de vos achats\/missions, puis les convertir en r\u00e9compenses utilisables sur orvimed.fr.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53-1024x1024.png\" alt=\"\" class=\"wp-image-978\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-53.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">1) Activer le programme fid\u00e9lit\u00e9<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">A. Cr\u00e9er ou ouvrir votre compte Orvimed<\/h3>\n\n\n\n<ol>\n<li class=\"has-medium-font-size\">Rendez-vous sur <strong><a href=\"https:\/\/www.orvimed.fr\/\" data-type=\"URL\" data-id=\"orvimed.fr\">orvimed.fr<\/a><\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Cliquez sur <strong><a href=\"https:\/\/www.orvimed.fr\/connexion?back=my-account\" data-type=\"URL\" data-id=\"https:\/\/www.orvimed.fr\/connexion?back=my-account\">Mon compte<\/a><\/strong> (ic\u00f4ne utilisateur, en haut \u00e0 droite).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Cr\u00e9ez votre compte (e-mail + mot de passe) ou connectez-vous si vous en avez d\u00e9j\u00e0 un.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Validez l\u2019\u00e9ventuel e-mail de confirmation si demand\u00e9.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56-1024x1024.png\" alt=\"\" class=\"wp-image-973\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-56.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">B. Activer l\u2019espace fid\u00e9lit\u00e9<\/h3>\n\n\n\n<ol>\n<li class=\"has-medium-font-size\">Une fois connect\u00e9, acc\u00e9dez \u00e0 <strong>Mon compte<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Ouvrez la section <strong>Fid\u00e9lit\u00e9<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Cliquez sur <strong>J\u2019acc\u00e8de au programme<\/strong> (ou bouton \u00e9quivalent).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">L\u2019activation est r\u00e9alis\u00e9e : votre solde d\u00e9marre \u00e0 <strong>0 point<\/strong> ou au nombre d\u00e9j\u00e0 acquis si vous aviez pass\u00e9 des commandes auparavant.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p class=\"has-medium-font-size\">Remarque : si le bouton n\u2019appara\u00eet pas, d\u00e9connectez-vous \/ reconnectez-vous et videz le cache du navigateur.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51-1024x1024.png\" alt=\"\" class=\"wp-image-974\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-51.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">2) Gagner des points<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">A. Achats \u00e9ligibles<\/h3>\n\n\n\n<ul>\n<li class=\"has-medium-font-size\">Passez commande comme d\u2019habitude (ajout au panier, paiement s\u00e9curis\u00e9).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Les points sont <strong>attribu\u00e9s apr\u00e8s validation de la commande<\/strong> (statut pay\u00e9\/exp\u00e9di\u00e9).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Le nombre de points accord\u00e9s par euro, produit ou op\u00e9ration peut varier selon les <strong>r\u00e8gles affich\u00e9es dans la page Fid\u00e9lit\u00e9<\/strong>. <\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading has-large-font-size\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-1-color\">1 euros = 5 points<\/mark><\/strong><\/h5>\n\n\n\n<h3 class=\"wp-block-heading\">B. Missions &amp; op\u00e9rations<\/h3>\n\n\n\n<ul>\n<li class=\"has-medium-font-size\">Des <strong>missions<\/strong> peuvent \u00eatre propos\u00e9es (ex. cr\u00e9ation de compte, abonnement newsletter, avis produit, parrainage).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Consultez r\u00e9guli\u00e8rement l\u2019onglet <strong>R\u00e9compenses \/ Missions<\/strong> dans <strong>Mon compte \u2192 Fid\u00e9lit\u00e9<\/strong> pour voir les actions disponibles.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57-1024x1024.png\" alt=\"\" class=\"wp-image-975\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/57.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">3) Consulter son solde et son historique<\/h2>\n\n\n\n<ol>\n<li class=\"has-medium-font-size\"><strong>Mon compte \u2192 Fid\u00e9lit\u00e9<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Votre <strong>solde de points<\/strong> s\u2019affiche clairement (ex. \u201c80 points\u201d).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">L\u2019onglet <strong>Mes activit\u00e9s r\u00e9centes <\/strong>liste les gains (commandes\/missions) et les d\u00e9penses (r\u00e9compenses utilis\u00e9es).<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">4) Convertir ses points en r\u00e9compenses<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">A. Depuis l\u2019espace Fid\u00e9lit\u00e9 (recommand\u00e9)<\/h3>\n\n\n\n<ol>\n<li class=\"has-medium-font-size\"><strong>Mon compte \u2192 Fid\u00e9lit\u00e9 \u2192 R\u00e9compenses<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Choisissez une <strong>r\u00e9compense<\/strong> (ex. bon de r\u00e9duction).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Cliquez sur <strong>\u00c9changer<\/strong> \/ <strong>G\u00e9n\u00e9rer<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Un <strong>code promo<\/strong> ou un <strong>avoir<\/strong> est cr\u00e9\u00e9 et li\u00e9 \u00e0 votre compte.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Copiez le <strong>code<\/strong> : vous pourrez l\u2019appliquer au panier.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58-1024x1024.png\" alt=\"\" class=\"wp-image-976\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/58.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">B. Directement au panier \/ \u00e0 la caisse<\/h3>\n\n\n\n<ol>\n<li class=\"has-medium-font-size\">Ajoutez vos produits au <strong>panier<\/strong>.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">\u00c0 l\u2019\u00e9tape <strong>Panier<\/strong> ou <strong>Paiement<\/strong>, trouvez la zone <strong>Code promo<\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Collez le code<\/strong> g\u00e9n\u00e9r\u00e9 et activ\u00e9 le <\/li>\n\n\n\n<li class=\"has-medium-font-size\">V\u00e9rifiez l\u2019<strong>actualisation du total<\/strong> (montant d\u00e9duit\/valeur du bon).<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Finalisez la commande.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57-1024x1024.png\" alt=\"\" class=\"wp-image-977\" srcset=\"https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57-1024x1024.png 1024w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57-300x300.png 300w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57-150x150.png 150w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57-768x768.png 768w, https:\/\/www.orvimed.fr\/blog\/wp-content\/uploads\/2025\/11\/campagne-e-mailing-57.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">5) Bonnes pratiques<\/h2>\n\n\n\n<ul>\n<li class=\"has-medium-font-size\"><strong>Toujours connect\u00e9<\/strong> : pour cumuler automatiquement les points, assurez-vous d\u2019\u00eatre connect\u00e9 avant d\u2019acheter.<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Une commande = un gain<\/strong> : les points arrivent une fois la commande valid\u00e9e (pas au simple ajout au panier).<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Suivi du solde<\/strong> : consultez <strong>Mon compte \u2192 Fid\u00e9lit\u00e9<\/strong> apr\u00e8s chaque achat.<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Sauvegarder vos codes<\/strong> : d\u00e8s qu\u2019un bon est g\u00e9n\u00e9r\u00e9, conservez-le (copier\/coller + capture). Nous vous enverrons \u00e9galement un mail avec votre bons d&rsquo;achat<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Retours\/annulations<\/strong> : en cas d\u2019annulation\/remboursement, les points li\u00e9s \u00e0 la commande peuvent \u00eatre retir\u00e9s automatiquement. <\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">6) D\u00e9pannage (probl\u00e8mes fr\u00e9quents)<\/h2>\n\n\n\n<ul>\n<li class=\"has-medium-font-size\"><strong>Je ne vois pas l\u2019onglet Fid\u00e9lit\u00e9<\/strong>\n<ul>\n<li>D\u00e9connectez-vous \/ reconnectez-vous.<\/li>\n\n\n\n<li>Essayez un autre navigateur ou videz le cache.<\/li>\n\n\n\n<li>V\u00e9rifiez que vous \u00eates sur le <strong>compte utilis\u00e9 pour commander<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Mes points n\u2019apparaissent pas apr\u00e8s l\u2019achat<\/strong>\n<ul>\n<li>V\u00e9rifiez le <strong>statut de la commande<\/strong> (doit \u00eatre valid\u00e9).<\/li>\n\n\n\n<li>D\u00e9lai d\u2019attribution possible selon flux interne : <strong>Donn\u00e9es insuffisantes pour v\u00e9rification<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Le code ne s\u2019applique pas<\/strong>\n<ul>\n<li>V\u00e9rifiez les <strong>conditions d\u2019usage<\/strong> du bon (montant mini, produits exclus).<\/li>\n\n\n\n<li>Assurez-vous qu\u2019<strong>un seul code<\/strong> est appliqu\u00e9 si le cumul n\u2019est pas autoris\u00e9.<\/li>\n\n\n\n<li>Saisissez le code <strong>sans espaces<\/strong> avant\/apr\u00e8s.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Points ou bon expir\u00e9s<\/strong>\n<ul>\n<li>Les dur\u00e9es de validit\u00e9 varient. Pour les retrouver : <strong>Mon compte \u2192 Fid\u00e9lit\u00e9 \u2192 R\u00e9compenses<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">7) Check-list express<\/h2>\n\n\n\n<ul>\n<li class=\"has-medium-font-size\">Compte cr\u00e9\u00e9 et <strong>connect\u00e9<\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\">Programme <strong>activ\u00e9<\/strong> via <strong>Mon compte \u2192 Fid\u00e9lit\u00e9<\/strong><\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Achats et missions<\/strong> r\u00e9alis\u00e9s pour cumuler des points<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Solde v\u00e9rifi\u00e9<\/strong> dans l\u2019espace Fid\u00e9lit\u00e9<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>\u00c9change<\/strong> des points en <strong>bon<\/strong> depuis l\u2019onglet R\u00e9compenses<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Code appliqu\u00e9<\/strong> au panier \/ \u00e0 la caisse<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Conclusion<\/h2>\n\n\n\n<p class=\"has-medium-font-size\">En suivant ces \u00e9tapes, vous <strong>activez<\/strong> le programme, <strong>cumulez<\/strong> des points \u00e0 chaque commande ou mission, puis <strong>\u00e9changez<\/strong> vos points contre des <strong>r\u00e9ductions<\/strong> directement utilisables sur orvimed.fr. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Activer votre compte fid\u00e9lit\u00e9, cumuler des points lors de vos achats\/missions, puis les convertir en r\u00e9compenses utilisables sur orvimed.fr. 1) Activer le programme fid\u00e9lit\u00e9 A. Cr\u00e9er ou ouvrir votre compte Orvimed B. Activer l\u2019espace fid\u00e9lit\u00e9 Remarque : si le bouton n\u2019appara\u00eet pas, d\u00e9connectez-vous \/ reconnectez-vous et videz le cache du navigateur. 2) Gagner des points &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.orvimed.fr\/blog\/comment-activer-utiliser-points-fidelite-orvimed\/\"> <span class=\"screen-reader-text\">Comment activer et \u00e9changer ses points fid\u00e9lit\u00e9 sur Orvimed ?\u00a0<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/posts\/972"}],"collection":[{"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/comments?post=972"}],"version-history":[{"count":3,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/posts\/972\/revisions"}],"predecessor-version":[{"id":1757,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/posts\/972\/revisions\/1757"}],"wp:attachment":[{"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/media?parent=972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/categories?post=972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.orvimed.fr\/blog\/wp-json\/wp\/v2\/tags?post=972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}